Draft words. Pascal approves them before the site is published (R68).
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Solution ยท Support and IT helpdesk

Answers from your own policy pages

An IT team builds a helpdesk that answers staff questions from the company's pages and hands a person what they don't answer.

Reference journey: 20 of 20 steps built

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The journey

  1. Step 1

    Bind the knowledge pages

  2. Step 2

    Test multi-turn answers

  3. Step 3

    Release to staff

  4. Step 4

    Learn from feedback